top of page

Shipping Policy

Effective Date: December 14,2025

Thank you for supporting our small business. The following Shipping Policy outlines how and when orders for our hand-sewn products are processed and shipped. Please review this policy carefully prior to placing an order.

Order Processing Time

All items are hand sewn with care. As such, processing times may vary depending on order volume and product type.

  • Made-to-Order Items: Orders are typically processed within 2-3 weeks after payment is received.

  • Ready-to-Ship Items: Orders are typically processed within 5 business days after payment is received.

Processing time does not include shipping transit time. Business days exclude weekends and holidays.

Shipping Methods and Carriers

We ship orders using USPS

Shipping options and estimated delivery times are displayed at checkout. Delivery estimates are provided by the carrier and are not guaranteed.

Shipping Rates

Shipping costs are calculated at checkout based on:

  • Package weight and dimensions

  • Shipping destination

  • Selected shipping method

Any applicable taxes, duties, or customs fees are the responsibility of the customer.

Domestic Shipping

We currently ship within the United States.

Once an order has shipped, the customer will receive a confirmation email with tracking information, if available.

Delivery Issues and Delays

We are not responsible for shipping delays caused by the carrier, weather conditions, customs processing, or other circumstances beyond our control.

If your tracking information indicates that your package was delivered but you did not receive it, please contact the carrier directly. We are unable to replace or refund orders marked as delivered.

Incorrect Shipping Information

Please ensure that all shipping information is accurate at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer.

If an order is returned to us due to an incorrect or incomplete address:

  • The customer may be responsible for additional shipping fees to resend the order.

  • Shipping fees are non-refundable.

Lost or Damaged Packages

If your order arrives damaged, please contact us within 15 days of delivery with clear photos of the packaging and item.

For lost packages:

  • Claims must be submitted within 15 days of the expected delivery date.

  • Resolution will be handled on a case-by-case basis.

Order Changes and Cancellations

Because many of our products are handmade to order:

  • Order changes or cancellations are only accepted within 24 hours of purchase.

  • Once production has begun, orders cannot be modified or canceled.

Contact Information

If you have questions regarding this Shipping Policy or your order, please contact us:

We reserve the right to update or modify this Shipping Policy at any time without prior notice. Changes will be effective immediately upon posting.

bottom of page